Shipping policy

Shipping & Delivery

At BELEETO, every order is prepared with care and attention to detail. From our fulfillment locations to your doorstep, we strive to provide a seamless and reliable delivery experience.

We offer shipping across the United States, Pakistan, and select international destinations.

Order Processing

Orders are typically prepared for dispatch within 1–3 business days following payment confirmation or successful payment authorization.

Orders are generally processed Monday through Friday, excluding applicable public holidays.
Processing times may be extended during collection launches, promotional periods, or periods of high demand.
Order processing time is separate from shipping transit time.

Once your order has been dispatched, a shipping confirmation email with tracking information will be provided where available.

United States Shipping

Orders within the United States are generally fulfilled through our Chicago-area operations.

Shipping services and charges are determined according to package details, delivery destination, and carrier availability.

Available shipping options, rates, and estimated delivery times are displayed at checkout where supported.

Delivery estimates may vary depending on destination and carrier operations.

Pakistan Shipping

Orders within Pakistan are generally fulfilled through our Pakistan operations.

We offer Standard Shipping, with charges calculated according to the applicable package-weight range.

Estimated transit time: 7–10 business days after dispatch.

Complimentary Standard Shipping is available on eligible orders of Rs25,000 or more.

The final shipping charge is displayed at checkout before payment.

Delivery estimates may vary depending on destination, courier operations, public holidays, and local delivery conditions.

International Shipping

BELEETO offers international delivery to select eligible destinations through available shipping carriers.

Shipping services, charges, and estimated delivery times vary according to the destination, shipment details, and carrier availability.

Customers may select from the shipping options presented at checkout.

International delivery estimates may vary due to carrier operations and customs clearance.

Customs, Duties & Import Taxes

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

Unless expressly stated at checkout, these charges are not included in BELEETO's product prices or shipping fees and are the customer's responsibility.

BELEETO does not control customs assessments, import regulations, or customs clearance procedures.

Delivery Estimates & Shipping Delays

Delivery timeframes are estimates and do not represent guaranteed arrival dates unless a specific delivery guarantee is expressly provided.

Delays may occur due to carrier operations, customs inspections, weather conditions, public holidays, high shipping volumes, or other circumstances beyond our reasonable control.

We make reasonable efforts to assist customers when shipment-related concerns arise.

Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information at checkout.

If an address correction is required, please contact hello@beleeto.com as soon as possible.

We will attempt to accommodate corrections before dispatch where possible. Changes cannot be guaranteed once an order has shipped.

Incorrect or incomplete delivery information may result in delays, additional shipping charges, or returned shipments.

Delivery Confirmation & Package Security

Customers are encouraged to select secure delivery locations and monitor their shipment tracking.

Once a carrier confirms delivery to the shipping address provided at checkout, reports of theft, loss, or disappearance after delivery are reviewed individually. Carrier delivery confirmation may be used as evidence of delivery, and BELEETO does not automatically issue refunds or replacements for such claims.

If a shipment is marked as delivered but cannot be located, customers should check the delivery location, household members, building management, and carrier information.

Delivery disputes are reviewed individually, and BELEETO may assist with available shipment details where appropriate.

Damaged, Defective, or Incorrect Items

BELEETO takes care in inspecting and preparing garments before dispatch.

If an order arrives damaged, defective, or incorrect, please contact hello@beleeto.com promptly with your order number, a description of the issue, and photographs where available.

Claims are reviewed individually.

BELEETO does not provide refunds or replacements for damage resulting from customer misuse, improper garment care, accidental damage after delivery, or normal wear and tear.

Where an item is reported as defective, damaged during shipment, or incorrect, BELEETO will review the claim and determine the appropriate resolution based on the circumstances and supporting information provided.

Returns

Eligible return requests must be initiated within 7 calendar days of delivery and are subject to the eligibility requirements, conditions, and return authorization procedures outlined in our Returns & Exchanges Policy.

For complete details, please review our Returns & Exchanges Policy.